A split-quote in shipping refers to a quotation for a single, large order that has been divided into two or more separate shipments or packages, often requiring different shipping methods, routes, or timelines. This often occurs in logistics when all items in an order are not available at one location, when items are too bulky to fit in one container, or when a customer requests items be sent to different destinations.

Read more about accepting orders that ship to multiple addresses here.

Overview

If your store ships from multiple warehouses, you may need shipping rates calculated using more than one shipping origin address. Zoey supports this using Inventory Locations, which allow you to:

• Set up multiple warehouse addresses (shipping origins)
• Track inventory per warehouse
• Automatically assign order items to be fulfilled by the correct warehouse
• Generate split shipping rates (multi-origin shipping quotes) for any shipping carrier

Getting Split-Quote Shipping Rates

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Zoey can calculate split shipping rates without creating multiple orders.

To do this, enable and configure Split Orders to separate items as needed.

Enable Only Split Shipments to create split-quotes for shipping without separating items into different orders.

Enable Inventory Locations and Split Orders

Go to Products > Settings > Inventory Locations and set Enable Inventory Locations to Yes. Then configure the Inventory Location settings.

We have a guide for setting up an Inventory Location and adding products to it here.

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Customers can choose which inventory location they're ordering from through the drop-down selector when adding the product to cart.

Automatically selecting the Inventory Location to fulfill the item is possible through the settings described here.

After setting up your Inventory Locations, we'll enable Split the split shipping quote feature within Products > Settings > Split Orders

Set the Split Mode to Inventory Locations so that shipping is quoted separately for items at different warehouses. Also, Choose whether you want to Split Backorder Items. This will determine which items are included on each split-quote.

Split Shipping Quote Workflow Details

With these features, when customers order items from multiple different inventory locations they will see a single shipping amount. That amount will cover the cost of each shipment from the respective origins. Such won't be displayed to admins or customers but the shipping amount they're charged will reflect different shipping prices combined together.