Split Orders (Split Products Into Different Orders)
This feature allows an order placed on the store-front to be split into multiple orders based on the value of a custom product attribute.
Available only on certain plans
This feature is only available on certain plans and you may be required to upgrade your plan in order to use this feature.
Enable Split Order
In Orders > Settings, enable the Split Order Feature.
Set-up your "Split Order Attribute"
Utilizing Products > Attributes, you can set one attribute to be a "Split Order Attribute". The attribute must be Type = Drop Down
Then on each Value you can specify "Split Order Settings":
- Send Email Copy To
- Email Copy Method (BCC / Separate Email)
- Email Template (if Separate)
- Sender Email (if Separate)
- Further Split Order if Item is Back-Ordered
What Happens Next
If an order on the store front-end is placed containing different values for the Split Order Attribute, the customer will be shown that their order has 2 order numbers in the Order Success screen. The orders will have the same order number but will have a -1, -2 etc... added to the end.
In the Admin, each order can be individually managed, invoiced, shipped, refunded etc...
Change Split Order Suffix
In Orders > Settings you can configure Split Order Numbers to user Letters as a suffix rather than numbers. This will make split orders have -A, -B, -C at the end of the Order number.
Updated about 1 month ago