Google Customer Reviews replaced Google Trusted Stores, which is also free, but it is not a certification program. Google Customer Reviews collects reviews from your customers after they purchase and receive their orders.
Before You Begin:
Google Customer Reviews is available in the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, France, Germany, India, Ireland, Italy, Indonesia, Japan, Hong Kong, Malaysia, Mexico, New Zealand, Netherlands, Norway, the Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United States, and the United Kingdom.
Your default currency must be supported by eligible nations.
Your store must be able to provide accurate estimated shipping dates for your physical products.
If you have a Google Merchant Center account you can move to Step 2.
Visit Google’s Merchant Center homepage. and click Sign Up and enter your business information.
Complete each setup section and go back to your Zoey control panel.
For detailed tutorials on how setting up your Merchant Center visit Google's Knowledge Base.
Click the Apps area from your toolbar. Click on Browse More Apps in the top right and search for Google Customer Reviews, click on the app and add it to your store.
Once added, view your Apps page/list and click Manage.
If you see the app "Google Trusted Store" instead of Customer Reviews, click on "Manage" next to this one. It is the same app.
From the Google Customer Reviews (Google Trusted Stores) area, you will see a few configuration fields for your integration. You can view the full set of options by clicking the arrow icons in each section.
Ignore the settings for Google Trusted Stores!
Since Google Trusted Stores has been deprecated by Google, it will no longer require any settings within this area.
Set the Enable Customer Reviews option to Yes.
Paste your Google Merchant Center ID.
Select your Badge Position, you can choose between Bottom Right or Bottom Left.
Select the Estimated Shipping Delay and Estimated Delivery Delay to set clear expectations with your customers about when you expect your products to be shipped and delivered after purchase.
When you are ready, click Save Config to save your settings.
Then, from your toolbar, hover your icon over Advanced and click Refresh Your Store.
Updated almost 5 years ago