Error: Link Orders on Duplicate Document Number Error

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This error indicates that there is already an Invoice in QBO which already used the Invoice # that the integration is trying to set on the new invoice.

You can resolve these errors by using the Link Orders on Duplicate Document Number Error setting, detailed below.

Or, by setting Use Zoey Order Numbers for QuickBooks Invoice Numbers to No which causes QuickBooks to assign its own invoice number. If going this route, you may want to attach the Zoey Order # to the QB Invoice another way.

Link Orders on Duplicate Document Number Error

When set to Yes, a Zoey Order that cannot create a QuickBooks Invoice because the Zoey Order Number already exists on a QuickBooks Invoice will be linked to the Invoice with that Zoey Invoice Number.