Error: Duplicate Name Exists Error

Duplicate Name Exists Error

Action: create_item_from_product

This error appears when the integration is attempting to create a Product in QBO. But the name it is trying to set on the new QBO product is already taken.

The integration attempts to create that new QBO product when it can't match the Zoey product based on your Product Lookup Settings.


The integration is failing to create the product because there is already a product in QBO with that Name.

It is trying to create the product because it did not find one with the right SKU.

To resolve this, ensure that your Product SKUs match exactly in QBO and Zoey.