Product Alerts
Allow customers to sign up for email alerts when products return to stock, or if price changes.
Enable Alert Sign-up
To enable Product Alerts, go to Settings > Emails and scroll down to Product emails.
Product alert sign up for Stock and Price customer notifications are enabled through their Email Template.
Here you will see an email for Product Price Alert and Product Stock Alert. Enabling each email will add sign-up boxes to the product page.
There are two types of Product Alerts:
- Price Alert - Subscribe for alerts when a products price changes.
- Stock Alert - Subscribe for alerts when a product is back in stock.
The Price Alert sign-up will always display, but the Stock Alert sign-up will only appear if the Product is out of stock.
Not logged in (guest) will be prompted to provide an email address where the alert should be sent.
Logged in customer will see a link to subscribe for alerts using the email address associated.
Viewing Alert Sign-Ups
Product Settings
When either Product Alert emails are enabled, a section is added to each product's settings called Product Alerts.
You can view the customers who are subscribed for alerts under Price Alert Subscription and Stock Alert Subscription.
Customer Dashboard - My Account
Customers can login to their Account and see a list of the Alerts they have subscribed to.
Links to Price Alert Subscriptions and Stock Alert Subscriptions are provided under Quick Links in the customer dashboard.
If you don't have these in your Quick Links you can open your My Account page in the Theme Editor and edit the Account Links or translate the text.
Updated 18 days ago