Located in Reports > Shopping Cart > Abandoned Carts
This is a unique ID for the shopping cart that was abandoned. This is how we track if the cart was recovered or not.
If a Cart ID has a Green Bar next to it, that means the Shopping Cart belongs to a customer account. You can click on this row in the report to review the items in their cart.
This is the status of the Zoey Abandoned Cart Recovery Email which can be enabled in Orders > Abandoned Cart Settings
This column will tell you if the customer has returned to place their order or not.
To enable the Abandoned Cart Recovery Email, navigate to Settings > Emails > Orders > Abandoned Cart
Clicking on the Abandoned Cart Email will take you to a page where you can edit the settings or the text in the template itself.
- Specify cart recovery email timing (options - 1hr later, 2hrs later, 10hrs later, 24hrs later).
- Customize the content of the abandoned cart recovery email template
Updated 6 months ago