Zoey Support Center

Welcome to the brand new Zoey Support developer hub. We've completely revamped our Support Center to make it easier to find comprehensive guides and documentation to help you start working with Zoey as quickly as possible.


Prevent Spam - reCAPTCHA

Why is reCaptcha Required?

Due to malicious users, without reCaptcha you would be vulnerable to attacks by automated software that spams websites. reCaptcha helps prevent this and keeps Zoey's standing as a Service Provider on the Internet in better standing.

What is reCAPTCHA?

reCAPTCHA is a free service that protects your website from spam and abuse. reCAPTCHA uses an advanced risk analysis engine and adaptive CAPTCHAs to keep automated software from engaging in abusive activities on your site. It does this while letting your valid users pass through with ease.

reCAPTCHA offers more than just spam protection. Every time our CAPTCHAs are solved, that human effort helps digitize text, annotate images, and build machine learning datasets. This in turn helps preserve books, improve maps, and solve hard AI problems.

Setting Up reCAPTCHA with Zoey

First you will need to register for reCAPTCHA and receive your Site Key and Secret Key

Step 1: Visit https://www.google.com/recaptcha/admin

You may need to log-in to your Google Account.
Once on the reCAPTCHA sign-up screen, you can specify the below settings and click "Register".

reCAPTCHA Registration Form

reCAPTCHA Registration Form

Zoey currently only supports reCAPTCHA V2

Make sure to select the "I'm not a robot" Checkbox

After Registering, you will be presented with a screen that contains your reCAPTCHA Site Key and Secret Key.

reCAPTCHA Site and Secret Keys

reCAPTCHA Site and Secret Keys

Step 2: Copy/Paste your reCAPTCHA Keys into Zoey

In your Zoey Admin Panel, navigate to Advanced > reCAPTCHA

There you will find fields to copy/paste your Site Key and Secret Key. Once you have done this, click Save Config

Copy/Paste Site and Secret Keys

Copy/Paste Site and Secret Keys

Step 3: Configure reCAPTCHA Settings

By default, reCaptcha will be used for

  • Contact Us Form
  • Blog Posts
  • Customer Registration
  • Newsletter Registration
  • Product Review Form

We recommend you disable the Checkout reCaptcha unless you specifically need it. To make this change click on the "Checkout" tab and change "Enable Checkout ReCaptcha". To save this change please click on "Save Config"

reCAPTCHA Settings

reCAPTCHA Settings

Step 4: Refresh Your Store and Test

To complete the set-up simply click Advanced > Refresh Your Store then go test your ReCaptcha form throughout your site.

Newsletter reCAPTCHA

The Newsletter reCAPTCHA works on the Newsletter Sign-up form, most typically found in footers (see below)

Newsletter Sign-up form

Newsletter Sign-up form

After the user enters their email address and clicks the submit button, they will be redirected to a page to confirm they are not a robot (see below)

Newsletter reCAPTCHA page

Newsletter reCAPTCHA page

Once they have successfully completed this step, they will be redirected back to the last page they were on and be presented with a success message.