Zoey Support Center

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Guides    

Flat Rate Shipping

Flat rate shipping is a fee structure that does not account for product weight or distance. It's a quick and easy option for creating simple shipping rates for your customers.

Visit Shipping Methods

In the Control Panel, hover your cursor over Set-up and click Shipping.

Select a Flat Rate Shipping Option

From the Shipping Methods page, select one of your Flat Rate Shipping options. You can either select Configure to adjust an existing option or select Set-up to create a new option.

You can create up to five (15) flat rates for your store.

Configure Flat Rate Shipping

We provide a variety of customization for your flat rate shipping. You can define the following options:

Enabled

Set Enabled to Yes and the flat rate option will display in the shopping cart and in the shipping section during checkout.

Title

write a name to identify this method during checkout, such as “Standard Shipping”

Method Name

type a descriptive label for the flat rate shipping charge, such as “5-7 Business Days”. However, if you are going to charge an additional handling fee, you might set the Method Name to “Plus Handling.”

Type

Type allows you to include an additional handling fee. There are three options. None removes a handling fee. Per Order charges a single flat fee per order. Per Item multiplies a handling fee by the number of items in the cart.

Calculate Handling Fee

Select how your handling fee is calculated. Fixed sets one price for your handling fee. Percent sets your fee as a percentage of the product price.

Handling Fee

Type a descriptive label for the amount that the customer will see during checkout.

Displayed Error Message

Type a custom message that appears if your flat rate method is unavailable during checkout.

Info Text

Provide additional information on your shipping method. Shows in the Checkout - Supports HTML

Shopping Cart Estimator Info Text

Provide additional information on your shipping method. Shows on the Shopping Cart in the Shipping and Tax Estimator - Supports HTML

Ship to Applicable Countries

Set which countries your store will ship to with your flat rate. All Allowed Countries will set the price to every country in our platform without restriction.

All Allowed Countries

Will set the price to every country in our platform without restriction.

Specific Countries

Allows you to choose individual countries you want to apply your flat rate. Select each country from the Ship to Specific Countries list. You can hold the Ctrl key to select multiple countries.

Show Method if Not Applicable

Allows you to show your flat rate even if it's not available. Yes shows your Displayed Error Message. No hides your flat rate and shows alternative shipping options available.

Sort Order

Set the order you want your flat rate to display in relation to the other shipping methods. Type a number (e.g. "1" will display first) to place the sequence.

Price

Set a price for your flat rate.

Hide Price

This will hide the price of this shipping rate in the checkout. This is useful if the value is $0.00

Set Price By Customer Group

If you set to Yes new fields will unfold to enter the amounts per Customer Groups.

Flat Rate By Customer Group

Set different Flat Rates according to Customer Groups:

Save

After you've finished customizing your flat rate options, scroll to the bottom of your Shipping Methods page and click Save.

Flat Rate Shipping


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