Click Here for product specific restriction settings.

Global Settings

Global Product Access Restriction settings can be found in Features > Catalog Restrictions > Product Access Restriction

These settings will affect how all of your Products and their Prices are displayed to customers based on their Restrictions.

Product Access Restriction settings

Product Access Restriction settings can be found in Products > Product List > Edit > Restrictions

Default Behavior For Restrictions

• When Show Non Restricted and Allowed Restricted Products is selected, if the Product has Restrictions turned off or if the Product is Restricted and that Account, Contact or Customer Group matches, then it will be shown.
• If Show Only Specific Restricted Products is selected, then the only products that will ever show are the ones defined in the Account Restricted Products tab. This value is the default setting and can be changed on a per Account/Contact basis.

Behavior for restricted products

• Allow all customers to view restricted products (respecting rules below).
  All products will be visible, however products declared as restricted will respect other rules such as Hide Prices, or Disallow Adding to Cart unless the user is logged in as an allowed group.
• Show all products in categories, but only allowed group(s) can view restricted product pages.
  All products will be visible in categories, however when clicking on a restricted product, the user will either be prompted to log in, or alerted that they do not have access, unless logged in as an allowed group.
• Hide restricted products unless logged in as allowed group(s).
  Restricted products will be hidden from all category pages and inaccessible unless logged in as an allowed group.

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Accessing a Restricted Product directly from it's URL

If a user who does not have access to view a restricted product tries to access it directly from a URL, they will be redirected to log-in or shown a 404 message that they do not have access.

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Refresh your store after changes

You will need to refresh your store after any changes before they take effect.

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Products must be restricted individually

Enabling Product Access Restriction will not automatically hide products. Restricted products must be individually specified in Products>Products List (or via CSV).

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Read our Knowledge Base on Product specific Restrictions here.

Declaring a product as restricted

When Product Access Restriction is enabled, a section called "Restrictions" will appear in the product edit screen. This section will allow you to declare a product as restricted to specific Account Locations, Accounts, Customers or Customer Groups.

Restricting Variation Products within Configurable SKUs

Step 1: On the Configurable Product Edit > Restrictions > Is Restricted = Yes. Restrict Product to Specified Customer Groups = All if you want the configurable sku to remain visible to all groups, and just want to restrict some variations within. Click Save.

Step 2: On the Configurable Product Edit > Variation Options > Restrict Variations by Customer Group = Yes.

Step 3: Set restrictions on the Simple SKU Variations you want to Restrict to Specified Customer Groups.

Updating Product Restriction settings via CSV

Restrict Product to Specific Accounts, Contacts, or Locations

Restrict Product to Customer Groups

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Click here for the advanced Product Restrictions CSV template.

There are more options than can be configured for individual products' restrictions.