Related Products, Up-sell Products, Cross-sell Products

Related Products are a great way to help get your customers to buy more products.

Assign Related Products, Up-Sells and Cross Sells in your store to have them appear on Product Pages and the Shopping Cart.

Assigning Related Products To Your Product

On your product edit page, in the Related Products section, you can enable Related, Up-Sell or Cross-Sell.

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Clicking "Add Products" will give you a search bar to search and filter to find products to add. Once products are added you can "drag & drop" sort them.

Optional: Import Related Products in Bulk

Use a CSV import to assign related products, up-sells, and cross-sells to multiple products at once.

  1. Create the primary products and every product you plan to link in your store before importing the file.
  2. Download the Related Products import template. Use the Guide tab for field requirements and the Blank Template tab to prepare your import file.
  3. Add the product SKU you want to configure in the sku column.
  4. Add linked product SKUs and their display positions using the applicable columns:
Relationship typeProduct SKU columnPosition column
Related product_links_related_sku_links_related_position
Cross-sell product_links_crosssell_sku_links_crosssell_position
Up-sell product_links_upsell_sku_links_upsell_position
  1. To assign more than one product of the same relationship type, use additional rows. Enter the primary product SKU on the first row, then enter each additional linked product SKU and its position on following rows. Use positions such as 1, 2, and 3 to control the display order.

Three Types Of Related Products

There are three types of related products:

Related ProductsRelated products, often thought of as "accessories" or "add-on" products can show on the product page.
Up-Sell ProductsUp-sell products can be used in a variety of ways, but traditionally they are alternative items that a user can purchase instead of the one they are looking at which will increase the value of their shopping cart.
Cross-Sell ProductsCross Sell products will appear in the Shopping Cart if a user has this product in their cart. They are often presented as additional items a user may be interested in purchasing before checking out.

Displaying Related Products or Up-Sell Products On Your Store

While all stores will show Cross-Sell products in the shopping cart, some themes do not initially display Related Products or Up-Sells. You can add Related Product and Up-Sell blocks by going to Theme, editing the Product Template and adding them from the "+" Add menu. (see below)

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