Importing Customer Group Pricing

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Group Pricing relies on Customer Groups

Click here to learn more about Customer Groups

Create Your Group Price CSV File

Columns

Bold means required

ColumnDescription
sku The Product's SKU

For Configurable Products with Price Type = Fixed use the Configurable Product SKU

For Configurable Products with Price Type = Custom use the Variation SKU
_group_price_[Group Name]
(i.e. _group_price_General)
The price that the Customer Group will pay for this product. Do not use any currency symbols like $ - just a number like 12 or 12.50

For the column name, use the [Group Name] found under Customers->Groups - this is Case Sensitive!
_group_sale_price_[Group Name]The sale price that the Customer Group will pay for this product. Do not use any currency symbols like $ - just a number like 12 or 12.50

For the column name, use the [Group Name] found under Customers->Groups - this is Case Sensitive!
_group_sale_price_from_[Group Name]Leave blank to have the Sale Price run indefinitely. Otherwise, use the format
2019-03-02

For the column name, use the [Group Name] found under Customers->Groups - this is Case Sensitive!
_group_sale_price_to_[Group Name]Leave blank to have the Sale Price run indefinitely. Otherwise, use the format
2019-04-02

For the column name, use the [Group Name] found under Customers->Groups - this is Case Sensitive!

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_group_price_price must be lower than the original price of the product.

Import

From your control panel, go to Import & Export > Import Products

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Use the following settings:

  • Entity Type = Products
  • Import Behavior = Append Complex Data

Then select your import file, click "Check Data" then run the import.

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Re-Index & Refresh Required

Often after running imports you may need to Flush Cache and Re-Index (from the "Refresh" menu in the blue sidebar) to see your changes live. to see your changes live.

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Troubleshooting CSV Files

Most of the error messages you may see are attributed to wrong CSV formatting. Find common troubleshooting steps in here.

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NOTE: Import Format Changed 11/25/2019

The format for importing customer group pricing has changed. The Legacy format will still be accepted by the import, however, the product export for group pricing will only be in this new format.