Allowing Backorders

To Allow Backorders Globally

• Go to Web Settings >Product Settings > Catalog and set Display Out of Stock Products to Yes.
• Go to Products > Settings and click Inventory to change Backorders to Allow Qty Below 0 and choose whether or not you will notify the customer that this is a backordered item.

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These are the Global Defaults for your Products.

Backordering can be configured on each individual Product in its settings.

Changing the Pre Order Message

If you set the "Backorders" setting to "Allow Qty Below 0 and Notify Customer" by default the system will use the message:

This product is not available in the requested quantity. %s of the items will be backordered.

You can use the Translation Engine (https://support.zoey.com/docs/translating-global-elements) to change this string of text to whatever you'd like for it to say. This message will appear on the shopping cart and on the Product Page.

CSV file Headers

If you are using a CSV file to update your products or export your product list you will find the following headers:

Allow Backorders for Specific Products

You can change the inventory setting on specific products, where the default doesn't apply.
Open the product within your Product List and go to Inventory & Shipping. Click on Configure Allow Customers to Purchase This Product when It's Out of Stock, then select from the dropdown menu the backorder setting.

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Setting Backorder On Variations

Follow the above steps, but Variation Products can only be found in the "All" tab (unless visibility on those products is set to something other than "not visible individually")