Updating Products Via CSV File

The easiest way to make mass changes in your catalog is to upload them via .CSV files

Export Your Products From Zoey

To export product information, navigate to: Import/Export > Export Products
Learn More About Exporting Products


Updating A Few Products

You can erase all columns other than the ones you are using and SKU. All items will need to have a value for the columns you are using. If you are updating 10 products, 6 with inventory amount and 4 with prices, you will need to break them into two separate CSVs or leave the original information in for those not having a change.

You can also use this method to add new products as long as they have the required information as below.

Required Product Attributes for New Products:

  • sku
  • _attribute_set
  • _type
  • name
  • description
  • short_description
  • price
  • status
  • visibility
  • tax_class_id

Once your updated and new products are prepared in the .CSV file, you are ready to upload.

The file that you upload must be in Comma-Separated Values (CSV) format. If you use a Mac, save the CSV as CSV (Windows) file type. Most spreadsheet and database applications can create CSV files. CSV files must have specific characteristics in order to be imported. The total size of upload-able files cannot exceed 110M.


Currently you can not use this method to mass upload or update with images.

Import Your Zoey File

Navigate to the Import screen in your Zoey Control Panel by going to Import/Export > Import Products

  • Set Entity Type to Products
  • Set Import Behavior to Append Complex Data


Append Complex Data

You should only use append when updating information. If you are only changing Custom Options you can use Replace Existing Complex Data as Append would add duplicate custom options.

  • Click on Choose File to browse your computer for the CSV

Once you see the name of your file appear next to Choose File, click Check Data to begin Import.

If you are given errors, please check your CSV file on the line specified. Common issues are "type" being "giftcard" which is not currently supported. Upload your newly saved file and Check Data again until you receive no errors as shown below.

Click the IMPORT button

Your new and updated items will be in your catalog.


Re-Index and Refresh Required

Often after running imports you may need to Flush Cache and Re-Index (from the "Refresh" menu in the blue sidebar) to see your changes live. to see your changes live.