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Cloudflare Migration

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A simple change!

DNS record for Zoey that currently points to 35.170.232.197 needs to be changed to 104.17.22.75

Records to update:

Root Level (domain.com) -> A record -> 104.17.22.75
WWW Subdomain (www.domain.com) -> CNAME -> lb.zoeysite.com
Other Subdomain (example: wholesale.domain.com) -> CNAME -> lb.zoeysite.com
(Optional) Root AAAA (@) record should point to 2606:4700::6811:174b

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Your store will be temporarily inaccessible during this transition.

Zoey Support must generate your SSL Certificate on Cloudflare to complete this migration. After completing the steps below, Create a Support Request and let us know you've migrated.

Introducing Cloudflare!

We are thrilled to announce that Zoey has officially joined the CloudFlare network! This seamless transition means great things for Zoey Customers including being able to leverage the world class CloudFlare network to accelerate site loading, a more comprehensive Content Distribution Network (CDN) and greatly enhances Zoey’s resilience of malicious attackers and an overall improvement in security.

We automatically updated your Store to serve Asset Content (Images, CSS, Javascript) through CloudFlare’s CDN, no action is required on your part. In addition, we have automatically updated your Zoey Admin to route through Cloudflare’s network!

Improve Performance of your Store!

Changing your domain to the new network can improve the speed of your website. Repoint your DNS record from 35.170.232.197 to 104.17.22.75 to take advantage of Cloudflare speeds and security.

Follow These Steps to Migrate to Cloudflare

  1. Log into your DNS Provider's web site. Find the records for your Zoey Store DNS.
  2. Set the TTL (Time to Live) to as low as possible. Then save wait-out the preexisting TTL before making further changes.

    🚧

    Lower the TTL (Time to Live) before making changes so that updates are applied quickly.

  3. Change the Root Level (domain.com) A record to 104.17.22.75.
  4. Change the WWW Subdomain (www.domain.com) CNAME to lb.zoeysite.com
  5. Update Other Subdomains (example: wholesale.domain.com) CNAME -> lb.zoeysite.com
    1. (Optional) Root AAAA (@) record should point to 2606:4700::6811:174b
  6. Once finished with the changes, create a ticket with Zoey Support so we can process the change to CloudFlare.

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The DNS changes may take a few hours to apply.

❗️

Your store will be temporarily inaccessible during this transition.

Zoey Support must generate your SSL Certificate on Cloudflare to complete this migration. After completing the steps below, Create a Support Request and let us know you've migrated.

Who is my DNS Provider?

If you are unsure of who your DNS Provider is you can do a WHOIS lookup at https://lookup.icann.org/en and look at the "Name Servers" section. This should tell you your DNS provider. You can then login to that service provider to modify the DNS or if you are unsure of how to modify it contact them for assistance.

How do I know if I've done this correctly?

Please note that due to the nature of DNS it can take up to 24 hours from when you made the change for Zoey to properly see it. Your Store should not have any downtime so long as the records are updated properly.

You can do a WHOIS lookup at https://lookup.icann.org/en and look at the "Name Servers" section.

How do I get additional support?

If you require any additional assistance please feel free to open a support ticket by visiting https://tickets.zoey.com/hc/en-us/requests/new

Updated about 1 year ago