Getting a New Order Notification

You can add your email address to receive a copy of the email notification sent to the customer upon placing an order.

Add Your Email Address to Receive Order Notifications

From your control panel go to Set-up > Emails and go to Sales Emails. Under New Order Confirmation Email you will have an empty field for Send Order Email Copy To where you enter your email address.


If you need to enter multiple emails you need to separate each email address by using a comma.

Under Send Order Email Copy Method you can select whether you want to be set as BCC or if you want a separate email to be sent to you.

Save the changes by clicking on the blue Save button in the top right of the page.


You can do this for any other Email Notification.

Re-Send an Email Notification

Once the email notification has been sent out for new order, invoice, shipment or credit memo, you can resend the email to your customer from within the order page by clicking the Send Email button in the top right:



Receive Emails When Resending From The Order

If you want to receive the email notifications when re-sent through the order page, your email address needs to be added under Send Order Email Copy To within your Set-up > Emails > Sales Emails settings.