Product Access Restriction
Allow individual products to be restricted to specific accounts, locations, customers or customer groups, or to follow different access rules such as hiding price, hiding add to cart, etc...
Global Settings
Global Product Access Restriction settings can be found in Features > Catalog Restrictions > Product Access Restriction
These settings will affect how all of your Products and their Prices are displayed to customers based on their Restrictions.
Product Access Restriction settings
Product Access Restriction settings can be found in Products > Product List > Edit > Restrictions
Read our Knowledge Base on Product specific Restrictions here.
Declaring a product as restricted
When Product Access Restriction is enabled, a section called "Restrictions" will appear in the product edit screen. This section will allow you to declare a product as restricted to specific Account Locations, Accounts, Customers or Customer Groups..
Products must be restricted individually
Enabling Product Access Restriction will not automatically hide products. Restricted products must be individually specified in Products>Products List (or via CSV).
| Setting | Description |
|---|---|
| Restricted | When set to Yes, allows you to limit the product to specified Account Locations, Accounts, Customers or Customer Groups. |
| Override Global Product Access Restriction Settings | When set to Yes allows you to restrict product visibility and accessibility. |
| Behavior for restricted products | Specify the default behavior for products that are marked as restricted. - Allow all customers to view restricted products (respecting rules below). - Show all products in categories, but only allowed group(s) can view restricted product pages. - Hide restricted products unless logged in as allowed group(s). |
| Allow add to cart | This gives the option to prevent adding restricted products to the cart unless logged in as an allowed group. |
Restricting Variation Products within Configurable SKUs
Step 1: On the Configurable Product Edit > Restrictions > Is Restricted = Yes. Restrict Product to Specified Customer Groups = All if you want the configurable sku to remain visible to all groups, and just want to restrict some variations within. Click Save.
Step 2: On the Configurable Product Edit > Variation Options > Restrict Variations by Customer Group = Yes.
Step 3: Set restrictions on the Simple SKU Variations you want to Restrict to Specified Customer Groups.
Updating Product Restriction settings via CSV
Update your Product Restrictions through import with our CSV template.
Behavior for restricted products
- Allow all customers to view restricted products (respecting rules below).
All products will be visible, however products declared as restricted will respect other rules such as Hide Prices, or Disallow Adding to Cart unless the user is logged in as an allowed group. - Show all products in categories, but only allowed group(s) can view restricted product pages.
All products will be visible in categories, however when clicking on a restricted product, the user will either be prompted to log in, or alerted that they do not have access, unless logged in as an allowed group. - Hide restricted products unless logged in as allowed group(s).
Restricted products will be hidden from all category pages and inaccessible unless logged in as an allowed group.
Accessing a Restricted Product directly from it's URL
If a user who does not have access to view a restricted product tries to access it directly from a URL, they will be redirected to log-in or shown a message that they do not have access.
Refresh your store after changes
You will need to refresh your store after any changes before they take effect.
Updated 6 months ago