---
updatedAt: 2026-04-02T16:27:29.000Z
agentTools:
  projectIndex: https://support.zoey.com/llms.txt
---

# ShipStation REST API Settings

> ❗️ As of May 2025 API keys are only available to customers who have ShipStation with the Gold plan or higher.

> 🚧 Enter your ShipStation API credentials to be able to sync Item Cancelation updates to ShipStation.

## Getting Connected to the ShipStation API

You must connect Zoey to the ShipStation REST API in order to sync item cancellation updates to the order in ShipStation.

To get connected, you must go to copy the **V1 API** Keys from within **ShipStation > Account > API Settings**.

<Image align="center" border={true} src="https://files.readme.io/6c72f78a27528e0743da65397d17fb0998aff9d4c1b0367d4587b5b8ec8f21fb-image.png" className="border" />

Copy your API Key and API Secret from ShipStation. Then paste the credentials into **Zoey > ShipStation Integration > REST API Settings**.

<Image align="center" border={true} width="65% " src="https://files.readme.io/166a492-image.png" className="border" />

With your credentials entered, you must then hit **Save** before testing the connection.

After saving, click **Test Connection** to see that your credentials were accepted and that the connection has been made.

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## Sync Item Cancellations to ShipStation

With your connection to the ShipStation API tested and confirmed, you can decide whether to sync item cancellations from Zoey to Shipstation.

If **Sync Item Cancellations** is set to Yes, when Order Items are canceled in Zoey, the quantity on the ShipStation Order will be updated with the new quantity.

<Image align="center" width="80% " src="https://files.readme.io/0aeb48b-image.png" />