--- updatedAt: 2025-06-02T15:28:28.000Z agentTools: projectIndex: https://support.zoey.com/llms.txt --- # Quote Change Request Quote Change Request, when enabled in [Quote Settings](https://support.zoey.com/docs/setting-up-quotes), will automatically change the status of a quote if edited by the customer. This includes edits to items, addresses, or shipping methods. ## Change Request Settings The following settings exist for Change Requests: **Change Quote Status When Customer Edits Quote**\ When set to Yes, this setting will automatically hide the prices and change the status of the quote whenever it is edited by a customer. This is to ensure the Admin has the opportunity to review edits and re-calculate any pricing, shipping or tax changes. **Quote Status On Customer Edit**\ When Change Quote Status When Customer Edits Quote is set to “Yes”, this setting determines which status the Quote will be changed to. ## Change Request Workflow While all statuses are open-ended and can be assigned at any time, this is a typical workflow for the Open, Change Request status.